FRELIVE PRIVACY POLICY

At Frelive, we understand that your photos and personal memories are deeply private. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Frelive App ("App") and its services ("Services"). Our commitment to privacy is core to our design: Frelive is built to keep your data local, secure, and under your control—with no account required and minimal data collection. By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to our handling of your information as described herein.

1. INFORMATION WE COLLECT

Frelive collects minimal information—only what is necessary to provide and improve the App's functionality. We do not collect personal identification information (e.g., your name, email address, phone number) unless you choose to provide it (e.g., when contacting support). The information we may collect falls into two categories: Local Device Information and Voluntary User Information.

1.1 Local Device Information

When you use Frelive, certain information is generated and stored locally on your device to ensure the App functions properly. This information never leaves your device unless you explicitly choose to share it. Local Device Information includes:

• Photo Content and Metadata: The actual photos you add to Frelive, along with any embedded metadata (e.g., date, time, location if enabled on your device). This information remains stored locally on your device.
• Album Structure: Information about your album organization, including album names, photo order within albums, and album settings (e.g., regular vs. encrypted). This data is stored locally to maintain your organizational structure.
• App Settings: Your preferences for App functionality (e.g., interface theme, search settings, notification preferences). These settings are stored locally to personalize your experience.
• Coin Balance: Information about your in-app coin balance and transaction history for coin purchases. This data is stored locally to track your usage of App features.

1.2 Voluntary User Information

You may choose to provide additional information to us, which we will handle with care and only use for the stated purpose. Voluntary User Information includes:

• Support Communications: If you contact our support team (at frelivelucky1@outlook.com), you may provide information such as your email address, device details, and a description of your issue. We use this information solely to address and resolve your support request.
• Feedback and Surveys: If you choose to participate in optional surveys or provide feedback through the App, we may collect that information to understand user needs and improve the App.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To Provide and Maintain the App: Local Device Information is essential for the App to function, allowing you to create albums, organize photos, and access your content.
• To Personalize Your Experience: Your App settings and preferences are used to customize the interface and features according to your choices.
• To Enable Search Functionality: Photo metadata and content are processed locally on your device to enable the App's advanced search features, helping you quickly find specific photos.
• To Process In-App Purchases: Information about your coin balance and purchases is used to manage access to premium features and track your usage.
• To Provide Customer Support: Voluntary User Information provided through support requests is used to assist you with technical issues or questions about the App.
• To Improve the App: Aggregated, non-identifiable information about App usage patterns may be used to identify areas for improvement and develop new features.

3. INFORMATION STORAGE AND SECURITY

We are committed to protecting your information through robust storage and security practices:

• Local Storage Priority: All your photos, albums, and personal settings are stored locally on your device using relative paths. This minimizes exposure to external security risks associated with cloud storage.
• Encryption for Private Albums: Photos in encrypted private albums are protected with military-grade encryption. Only you have access to the password for these albums, and we cannot recover lost passwords.
• Secure Data Handling: Any information that must be transmitted (e.g., support requests) is sent over secure, encrypted connections.
• Regular Security Updates: We periodically update the App to address potential security vulnerabilities and enhance protection for your data.

4. INFORMATION SHARING AND DISCLOSURE

We respect your privacy and do not share your personal information with third parties except in the following limited circumstances:

• With Your Explicit Consent: We will only share your information with third parties if you specifically authorize us to do so.
• For App Functionality: We may use trusted third-party services to facilitate specific App features (e.g., payment processing for in-app purchases). These third parties are contractually obligated to protect your information and only use it for the purposes we specify.
• For Legal Reasons: We may disclose information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

5. YOUR CONTROL OVER YOUR INFORMATION

You have complete control over your information when using Frelive:

• Access and Management: You can view, edit, or delete your photos and albums at any time through the App's interface.
• Data Export: You can export your photos from Frelive to your device's main photo gallery or to other storage locations.
• App Deletion: Uninstalling the App will remove all locally stored App data from your device. Please note that this action is irreversible, so we recommend backing up important photos before uninstalling.
• Communication Preferences: You can control whether you receive in-app notifications through your device settings.

6. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you through in-App messages or other appropriate channels. Your continued use of the App after such notifications constitutes your acceptance of the updated Privacy Policy.

Last Updated: October 13, 2025